Friday, November 14, 2008

shipping tips.....

Our database keeps the address from your most recent order on file. If you type in a new address on your email order form, please let us know in the comments area that this is NEW SHIPPING ADDRESS for you, so we can be sure to update your record. This will help put the new address on your invoice, and prevent your order being shipped to an out-of-date address.

Our standard shipping & handling is USPS Media Mail w/ Delivery Confirmation. This rate offers substantial savings, but delivery estimates are 7 -10 business days from the time the box leaves Torrance. Weekends do not count.... and delivery times for Media Mail will be extended during the holidays.
If you have a deadline to meet, we strongly recommend upgrading to Priority Mail.
We are happy to provide quotes for Priority Mail on any shipment. Many orders can be shipped via Priority Mail Flat Rate box for $12.
We want to exceed your expectations for packing and shipping. SNB would not exist without your interest, and your understanding of who we are, why we do this, and what we can provide for you :) We do our best to prevent shipping errors. Please notify us right away if your order needs attention.

You are always welcome to contact us via email or phone regarding the status of your order.

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